Although we do our best, estimated shipping dates are not guaranteed due to a high volume over the holidays. Keep in mind that our shipping estimates are based on typical shipping timelines. It does not account for any unforeseen delays on the courier end (including both Canada Post and DHL). Tracking information will be provided via email once your order is shipped. You can use your tracking number to keep an eye on the activity and estimated delivery of your order.
Our products have varying processing times (because sometimes, we make them just for you!). Please check the product specific page to be fully aware of the expected processing times, as it does vary by product and size. Made to Order items require 10 business days for processing, plus shipping time In Stock items require 4 business days for processing, plus shipping time Backordered items vary by piece, plus shipping time
Once dispatched from our facilities: Canadian orders shipping outside of the GTA: 3-5 business days once shipped Canadian orders shipping within the GTA: 1-3 business days for delivery US shipping: 1-3 business days for delivery International: 3-5 business days for delivery
To check the status of your order, please follow the below steps Login to your Mejuri Account → Select “My Orders” → Your order status will appear Once your order has shipped, you will be notified via email with tracking information to keep an eye on its activity while it makes its way to you.