California residents, see our California Privacy Notice (the “California Privacy Notice”) for more information about certain legal rights.
INFORMATION WE COLLECT
Information you provide: When you register an account or complete a transaction through the Services, we collect some “Personal Information” (thatis, any information that can be directly or indirectly associated with you), such as your name, title, email address, phone number, address, date of birth, billing information and other similar information. You may also provide us with certain Personal Information of other people (e.g., if you are sending a gift to someone else).
Device Identifiers: When you access the Services by or through a device, wemay access, collect, monitor and/or remotely store one or more “device identifiers”, including device ID and device type. Device identifiers allow us to uniquely identify your device and are used to enhance the Services (including sending updates and information from the Services). A device identifier may also be used in conjunction with other Personal Information.
Analytics: When you access our Services, we may collect information (either directly or using third party services) using logging and cookies which can sometimes be correlated with Personal Information. We use this information to monitor and analyze use and interest in the Services. See the section on “Service Providers” for more detail in this respect.
Log data: As with most website and technology services delivered over the Internet, our servers automatically collect information when you access or use our Services and record it in log files. This log data may include the Internet Protocol (IP) address of your device, the address of the web page visited before using the Services, the purchases that you make, the products you view, browser type and settings, the date and time the Services were accessed, information about browser configuration and plugins, language preferences and cookie data. It may also include your device’s GPS signal or information about nearby Wi-Fi access points and base stations that may be transmitted to us when you use certain Services and enable the location function on your device.
USE OF INFORMATION
We generally use information that we collect for the purposes of fulfilling our contractual obligations to you, in furtherance of our legitimate interests in operating the Services and our business and/or where you have consented to such usage.More specifically, Mejuri uses Personal Information:
To provide, update, maintain and protect the Services and our business. This includes use of Personal Information to support delivery of the Services, prevent or address service errors, security or technical issues, analyze and monitor usage, trends and other activities or at your request. Mejuri may use your email address or phone number to send you notices (including any notices required by law, in lieu of communication by postal mail). If you correspond with Mejuri by email, we may retain the content of your email messages, your email address and our responses.
To personalize your experience and improve customer service. This includes Personal Information to understand your buying/shopping preferences so that we may be able to advertise other products that you might be interested, to notify you of items left as uncompleted transactions in your shopping cart, and related communications. Your information also helps us to more effectively respond to your customer service requests and support needs. Given this is related to direct marketing, we have a legitimate interest in collecting and using your email and information about your abandoned shopping cart to communicate with you about you uncompleted transaction.
As required by applicable law, legal process or regulation. Mejuri may in certain instances be compelled by law to process your Personal Information to comply with a binding order. We will only do so to the extent reasonably required by that order.
To communicate with you by responding to your transactions, requests, comments and questions. If you contact Mejuri, Mejuri may use your Personal Information to respond.
To send emails and other communications. Mejuri may send you service, technical and other administrative emails, messages and other types of communications. Mejuri may also contact you to inform you about changes in our products, and important notices, such as security and fraud notices.
To process transactions, including, billing, account management and other administrative matters. We will use your information to process transactions. This includes processing discount codes provided by our third-party brand ambassadors. We may need to contact you for invoicing, account management and similar reasons, and we use account data to administer accounts and keep track of billing and payments.
To investigate and help prevent security issues and abuse and to otherwise monitor the Sites for violations of our policies or applicable laws. To prevent, detect, mitigate, and investigate fraud, security breaches or other potentially prohibited or illegal activities and/or attempts to harm our users.
For marketing purposes. Mejuri may use the information we collect, including Personal Information, to market our products and services to new and existing customers, and to understand our audience. Mejuri may also use your Personal Information to send you marketing messages and may provide such information to third parties to send you information about our products and services. If you don’t want to receive these messages, you can opt out by following the instructions in the message or by submitting your request through this form. This includes determining your level of engagement with email or promotional marketing materials that are sent to you, including whether you opened an email or promotional marketing materials and/or otherwise engaged with it.
To improve our Sites. We continually strive to improve our Sites’ offerings based on the information and feedback we receive from our users and visitors.
The legal basis for the associated processing of your Personal Information is Art. 6 (1)(f) GDPR (balancing of interests, based on our legitimate interest in constantly and profitably improving the content, functionality and attractiveness of the Sites by analyzing your usage) as well as Art. 6 (1)(b) GDPR (performance of a contract) and Art. 6 (1) a) GDPR (your consent).
INFORMATION SHARING AND DISCLOSURE
Mejuri may share, transfer and/or disclose your Personal Information to or with third parties to provide the services or products requested by you, and under the following circumstances:
All information voluntarily shared by you through forums, comments, or blog posts is publicly available and your username may be visible by other Users. Mejuri is not responsible for any information you submit that can be read by other Users and can be used to send you unsolicited information by other Users.
Mejuri may, from time to time, choose to post certain Personal Information about a User for promotional or Service-related purposes; prior to posting saidinformation, Mejuri will obtain the User’s consent via email.
RETENTION OF DATA
Mejuri will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we arelegally obligated to retain this data forlonger time periods.
TRANSFER OF DATA
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country orother governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the United States, please note that we transfer data,including Personal Information, to the United States and process it there.
By using the Services, you understand and acknowledge that your Personal Information will be transferred to and processed in the United States, which may have different data protection rules than in your country.
YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)
If you are a resident of the European Economic Area (EEA) or of the United Kingdom (UK), you have certain data protection rights under the GDPR and the UK GDPR respectively. Mejuri aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.
If you wish to be informed about what Personal Information we hold about you, and/or if you want it to be removed from our systems, please request those details by completing this form.
In certain circumstances, you have the following data protection rights:
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA) or the UK as applicable.
If you wish to exercise any of the rights set out above, please make a request through the form available here, unless you wish to complain to a Data Protection Authority in which case you should contact the Authority directly.
You will not have to pay a fee to access your Personal Information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure designed to ensure that Personal Information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
CALIFORNIA PRIVACY RIGHTS
California residents, see our California Privacy Notice for more information about certain legal rights.
NEVADA PRIVACY RIGHTS
Nevada law permits our Users who are Nevada consumers to request that their personal information not be sold (as defined under applicable Nevada law), even if their Personal Information is not currently being sold. Requests may be made through this form and are free of charge.
Our Online Services is not intended for children under 13 (16 in the EEA and 18 in the UK). No one under age 13 (16 in the EEA and 18 in the UK) may provide any information to or on the Online Services. We do not knowingly collect personal information from children under 13 (16 in the EEA and 18 in the UK). If you are parent or guardian and learn we have collected or received personal information from a child under 13 (16 in the EEA and 18 in the UK) without verification of parental consent, please contact us using this form and we will delete that information.
PROTECTING YOUR INFORMATION
Mejuri implements security measures designed to maintain the security of your Personal Information. These security measures are implemented both during transmission of Personal Information and once received. The security of your Personal Information is important to us. Certain sensitive information submitted, such as credit card information, is encrypted using secure layer technology (SSL). However, no method of safeguarding information is completely secure. While we use measures designed to protect Personal Information, we cannot guarantee that our safeguards will be effective or sufficient. In addition, you should be aware that Internet data transmission is not always secure, and we cannot warrant that information you transmit utilizing the Services is or will be secure.
In some instances, the Services might contain links to other third-party sites and services. When you access these other sites or services, you are leaving the Services. Mejuri is not responsible or liable for the activities on, security or privacy practices of, or content on third party sites. We encourage you to read the privacy statements posted on each such third-party site or service.
We may employ third party companies and individuals to facilitate the Services and our provision of products and services through the Sites, to provide the Services on our behalf, to perform services related to the Services(as discussed above), to assist us in analyzing how our Services are used, and to assist us with business development and marketing efforts related to the Services (“Service Providers”). These Service Providers may have accessto your Personal Information only to perform these tasks on our behalf. Some Service Providers may retain aggregated, anonymized data sets in which the individual may no longer be identified.
SWEEPSTAKES AND COMPETITIONS
You may opt out of receiving marketing or other communications from us at any time by following the opt-out link or other unsubscribe instructions provided in any email message received, or by submitting your request through this form. Note that, even if you opt out of receiving marketing communications from Mejuri, we will still send you order confirmations and other non-marketing related messages.
EDIT OR DELETE ACCOUNT
If your personally identifiable information changes, you may correct, update, or amend your account by making the desired changes on the account profile page found after you log-in at www.mejuri.com. If you wish to delete/remove or deactivate your account on the Sites, please contact us using the information provided below or submit your request using this form.
This policy was last modified August 15, 2023.
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