STORE Locations
Extended 60 day Returns
Expedited Shipping
2 Year Warranty
As we continue to prioritize the health of our employees and customers, we have implemented operational changes and increased safety measures.
CURBSIDE SERVICE OPTIONS
phone order
1. Call your local store with the requested styles and our team will process your payment over the phone. Please see store hours below.

2. Orders will be available immediately for pick up during store hours. Conditions apply.

3. When you arrive to pick up your order you will need your ID and the last four digits of your order number located in your confirmation email in order to retrieve your item.
WALK-UP order
1. Explore our latest collections online and find the styles you’d like to purchase.

2. Visit our store and place an order with our stylist. We will be able to facilitate your order curbside.

3. We’ll get everything packaged, and you’ll be able to walk away with your order!
IN-STORE SERVICE OPTIONS
Please note: all customers are required to wear a mask to enter.
WALK-IN ORDERS
1. Let our team know you’d like to shop in store. We will add you to our line whilst ensuring we are adhering to capacity and social distancing guidelines.

2. Browse our pieces at a safe distance. Stylists will be able to help you if you’d like to try jewelry on. Read Safety Guidelines

3. We'll get everything packaged for you to go home with your pieces!
WALK-UP order
1. Explore our latest collections online and find the styles you’d like to purchase.

2. Visit our store and place an order with our stylist. We will be able to facilitate your order curbside.

3. We’ll get everything packaged, and you’ll be able to walk away with your order!
OUR STORES
Canada
toronto, on
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HOURS
Monday - Saturday: 11 am - 7 pm
Sunday: 11 am - 6 pm
ADDRESS
906 Dundas Street W.
Phone Orders only:
+1 (416) 792-5215
CURBSIDE SERVICES
IN STORE SERVICES
SEE MORE
United States
austin, tx
HOURS
Monday - Sunday:
12 pm - 6 pm
ADDRESS
Domain Northside
11700 Domain Blvd Suite 126
Phone Orders Only:
+1 (737) 802-3113
CURBSIDE SERVICES
IN STORE SERVICES
SEE MORE
boston, ma
HOURS
Monday - Saturday:
10 am - 6 pm
Sunday: 12 pm - 6 pm
ADDRESS
129 Seaport Boulevard
Unit 113
Phone Orders only:
+1 (857) 284-7210
CURBSIDE SERVICES
IN STORE SERVICES
SEE MORE
SAN FRANCISCO, CA
HOURS
Wednesday - Sunday:
12 pm - 5 pm
ADDRESS
327A Hayes St
Phone Orders only:
+1 (415) 580-7392
CURBSIDE SERVICES
IN STORE SERVICES
SEE MORE
NEW YORK, NY
HOURS
Friday - Sunday:
12 pm - 5 pm
ADDRESS
43 Spring St.
Phone Orders only:
+1 (646) 882-0097
CURBSIDE SERVICES
IN STORE SERVICES
SEE MORE
LOS ANGELES, CA
CURBSIDE SERVICES
IN STORE SERVICES
SEE MORE
FAQS
How do curbside service options work?

PHONE ORDER
1. To get started, you can call your local store with the requested pieces and our team will process your payment over the phone. Find store hours here.
2. Next, we’ll get everything packaged for you and your order will be ready for pick up within the hour. You can pick your order up during store hours. Please note that any orders placed in the last 30 mins of business hours are to be picked up the following morning.
3. When you arrive to pick up your order you will need your ID and the last four digits of the order number located in your confirmation email.
4. Please note if you do not pick up your order after seven days after the order was placed, your order will be cancelled and refunded.

WALK-UP ORDER
1. After you find the styles you’d like to purchase, you can head over to your local store with the requested styles and our team will assist while ensuring all social distancing measures are kept. Find store hours here! For ease of purchase, please ensure you have created a profile with us here.
2. Finally, our stylist will check you out at our curbside while maintaining social distance (6 feet apart) and your payment credentials should be shown visually to the stylist. We’ll get everything packaged, and your order will be ready for pick up immediately.

How do in-store service options work?

WALK-IN ORDER
1. For all customers, you will be required to wear a mask to enter.
2. Head to your local store and let our team know you are here to shop in store and our team will add you to our line whilst ensuring we are adhering to capacity and social distancing guidelines.
3. Browse our pieces at a safe distance. Stylists will be able to help you if you’d like to try jewelry on. We’ll have hand sanitizer available and will disinfect the pieces between each customer.
4. We’ll get everything packaged, and your order will be ready for pick up immediately

Do I need to wear a mask to enter?

You must wear your own face covering or mask to enter our store, out of an abundance of caution for the safety of our team members and other clients in the store.

Can I touch or try on the jewelry?

Yes, you can still touch and try on jewelry in stores offering in-store service! We will ask clients to sanitize their hands before and after trying on jewelry, and jewelry will be disinfected between each client.

What items are available for pickup? 

Not all items currently shown on the website will be available at all stores. We will share whether your requested items are available when you call the store. Please note that we are unable to hold or reserve a piece, however you can place an order over the phone! Engravings and Monograms are not available for phone-in or walk-up orders.

Will I be able to use my store credit from my profile?

Yes! For us to apply your store credit, you will need to be comfortable with us logging into your account, otherwise you can always place your order online and have it shipped to you directly! You will always have the option to update your password afterwards if preferred.

What if I want someone else to pick up my order?

Our policy is that you must be available to pick up your order. Bring your ID and your order confirmation number to pick up your order.

What health and safety measures are being taken during curbside and in-store pickup?

As our customers and our staff are always our first priority, to ensure the health and safety of those around us all Mejuri staff are:

- Required to wear a mask and gloves
- Given health screening prior to each shifts
- Provided with additional cleaning supplies, including but not limited to disinfectants, sanitizers and gloves and are following a stringent cleaning routine in adherence to CDC guidelines
- Following social distancing guidelines as recommended by the CDC
- Provided with extensive and ongoing training and manuals that cover each phase of reopening based on government regulations and CDC recommendations

How do I return or exchange my order? 

Beginning March 1st 2020, our 30 day return policy has been extended to 60 days. Only the stores offering in-store services will be accepting returns and exchanges (rings only), so please ensure you check above to see if your local store is accepting returns.

We are still accepting returns at our warehouse - and you can initiate a return online! Simply log into your profile and click “Returns” and you will be provided with a label to print and ship!

Will there still be piercing appointments available?

No, at this time we will not be offering piercing appointments.

Are styling appointments still an option? 

Although we will not be hosting any styling sessions from the store, you can still book a Digital Styling session here!

STYLING APPOINTMENTS
Chat with a Stylist
Video chat with a stylist for help with sizing, styling and to see all of your picks up close.
Learn more
Still have questions? Our Live agents are here to help
Monday - Friday 9am-5pm EST
TBD: During this time we are offering curbside pickup and walk-ups to select Mejuri locations: Toronto, Los Angeles, San Francisco
United States
AUSTIN, TX
hours
We are closed at this time. Please visit us online to shop all of our styles.
BOSTON, MA
hours
We are closed at this time. Please visit us online to shop all of our styles.
New York, NY
hours
We are closed at this time. Please visit us online to shop all of our styles.
ADDRESS
Los Angeles, CA
hours
We are closed at this time. Please visit us online to shop all of our styles.
New York, NY
hours
We are closed at this time. Please visit us online to shop all of our styles.
BOSTON, MA
hours
We are closed at this time. Please visit us online to shop all of our styles.
Canada
Toronto, ON
hours
We are closed at this time. Please visit us online to shop all of our styles.
Chat with a Mejuri Stylist

Whether you need some golden advice or a whole new look, our Stylists are here to help.

LEARN MOREIN PERSON