Holiday Returns Policy
If you’ve placed your orders between November 1 and December 10th 2019 you will have until January 10th, 2020 to return your unwanted product(s) back to us. Keep in mind that your product(s) must be received in our facilities by January 10th, 2020 (any time after this period, your return may not be eligible for refund). All orders placed on and after December 11th, 2019 will be eligible for our regular 30 day return policy.
All returned products must have their original tags attached, have no signs of wear and original packaging intact. Please return your order back to us in the original packaging it came in (or smaller), no oversized or large boxes will be accepted as this increases shipping rates. Mejuri will not be responsible for increased fees due to large packaging and reserves the right to deduct additional shipping fees from the refunded amount when applicable. Engraved products are not eligible for return or refund at any time. Original shipping fees are non-refundable.
DROPPING OFF YOUR RETURN
Our retail locations in Toronto, New York and Los Angeles will not be accepting returns on Black Friday (November 29th) due to a high volume of traffic. We’d be glad to accept your return and coordinate shipping back to our facilities anytime leading up to or following this date, please just ensure all return guidelines (mentioned above) are followed.