TORONTO
To our community,

This is a tough time for everyone, and we want to do our part in protecting our community and our team. We have proactively chosen to close our retail stores (Toronto, NYC, LA, SF, and our newest location in Boston). We are closely monitoring the current situation and will be reassessing weekly. As always, we’ll be here for you on mejuri.com. Stay safe (and stay gold).

With love, Team Mejuri
Store Info
This store location is available for in-store and curbside services.
HOURS
Monday - Saturday: 11 am - 7 pm
Sunday: 11 am - 6 pm
CONTACT
Phone Orders: +1 (416) 792-5215
All Other Inquiries: contact@mejuri.com
PAYMENT
We accept payment by Credit Card only
SERVICES
buy online PICKUP IN-STORE
LEARN MORE
phone order
LEARN MORE
STYLING APPOINTMENTS
LEARN MORE
buy online PICKUP IN-STORE
LEARN MORE
phone order
+1 (416) 792-5215
LEARN MORE
STYLING APPOINTMENTS
LEARN MORE
WALK-IN ORDERS
1. Let our team know you’d like to shop in store.* We will add you to our line whilst ensuring we are adhering to capacity and social distancing guidelines.

2. Browse our pieces at a safe distance. Stylists will be able to help you if you’d like to try jewelry on. Read Safety Guidelines

3. We'll get everything packaged for you to go home with your pieces!

*Please note, all guests are required to wear a mask
STYLING APPOINTMENTS
1. Styling appointments can be booked for Toronto: here

2. Head to your local store and let our team know you are here for your styling appointment.*

3. During your appointment, your stylist will show you any pieces you were specifically interested in and share styling tips and advice. Details
PHONE ORDER
1. Call our Toronto store at +1 (416) 792-5215 with the requested styles and our team will process your payment over the phone.

2. Our stylists will prepare your order and have it ready for pickup within an hour. If you place your order 30 minutes before close, your order will be ready the following morning

3. When you arrive to pick up your order you will need your ID and the last four digits of your order number located in your confirmation email in order to retrieve your item.
FAQS
What services are offered in store? 


BUY ONLINE, PICKUP IN-STORE
Located within 50km of participating stores? You can purchase online and pick up your order the same day! Items available for in-store pickup will be noted on each product page. Simply add items into your cart and opt for in-store pickup at checkout. To qualify for in-store pickup, all items in cart must be available in-store. Kindly note that orders placed within the last 2 hours of store operating hours will be available for pickup the next business day.

PHONE ORDER
1. To get started, call your local store with the requested pieces and our team will process your payment over the phone. Find store hours here.
2. Next, we’ll get everything packaged for you and your order will be ready for pick up within 2 hours. Please note that any orders placed in the last 2 hours of business hours are to be picked up the following business day.

Don’t forget! When picking up your order, bring a piece of ID and the last four digits of the order number located in the order confirmation email, and our staff will bring out the order for you.
If your order is not picked up within seven business days from the day the order was placed, the order will be cancelled and refunded.

STYLING APPOINTMENTS
1.
First, book a Styling Appointment! - Toronto here, San Francisco here, Austin here and Los Angeles here. You can indicate specific styles you’d like to see in person, and list any specific styling advice you are looking to receive (e.g., stacking advice).
2. Next, head to your local store and let our team know you are here for your styling appointment. Our team will prioritize your appointment whilst ensuring we are adhering to capacity and social distancing guidelines.
3. Your stylist will show you the pieces you have your eyes on, and offer any styling advice. You’ll still be able to try on jewelry, but our staff will be wearing gloves and we’ll have hand sanitizer readily available for you to use before and after trying on jewelry. We will also disinfect the pieces between each try on.
4. Finally, you’ll be able to purchase items at our store directly from your styling appointment or save them for future reference!

What items are available at the store? 


Not all items currently shown on the website will be available at all stores. We will share whether your requested items are available when you call the store. Engravings and Monograms are not available for pick up orders, but you can place an order online or over the phone and have it shipped to your place!

Will I be able to use my store credit from my profile?

Yes! For us to apply your store credit, you will need to be comfortable with us logging into your account, otherwise you can always place your order online and have it shipped to you directly! You will always have the option to update your password afterwards if preferred.

How do I return or exchange my order? 

Beginning March 1st 2020, our 30 day return policy has been extended to 60 days. Stores offering in-store services will be accepting returns and exchanges (rings only), so please ensure you check here to see if your local store is accepting returns.

We are still accepting returns at our warehouse - and you can initiate a return online! Simply log into your profile and click “Returns” and you will be provided with a label to print and ship!

How do I book a piercing appointment?


1. Piercing appointments can be booked for NYC: here.
2. Next, head to your local store and make sure to arrive 10 minutes prior to your appointment so you can complete our COVID-19 Health Screen and sign your waiver.
3. Upon arrival, please inform our staff and we will invite you in when store capacity allows. Don’t forget to bring a piece of government issued photo ID (must be over the legal age).
4. To help us maintain the safety of the team and our customers, only the customer getting the piercing can enter the store.

How do piercing appointments work?

1. Once you’ve completed the COVID-19 Health Screen and signed the waiver, the staff will invite you into the store when store capacity allows!
2. All studs for piercing will be available to view on the day of piercing, and our stylist will help you make the purchase.
3. Did you know? Our piercings are free of charge! Simply pay for the stud you would like to purchase.
4. Piercings are done by a professional piercer using a single use, sterilized piercing needles. Kindly note that piercings are only available for ear lobes only.

What health and safety measures are being taken in the store?


As our customers and our staff are always our first priority, to ensure the health and safety of those around us all Mejuri staff are:
- Required to wear a mask and gloves
- Given health screening prior to each shiftsProvided with additional cleaning supplies, including but not limited to disinfectants, sanitizers and gloves and are following a stringent cleaning routine in adherence to CDC guidelines
- Following social distancing guidelines as recommended by the CDC
- Provided with extensive and ongoing training and manuals that cover each phase of reopening based on government regulations and CDC recommendations

PIERCING APPOINTMENTS
In addition to the guidelines noted above, we have implemented a few more processes and standards to adhere to government recommendations that could help us provide more personal services.
- Screening each client to ensure health & safety of everyone prior to appointment
- Sanitation of all surfaces and equipments between each appointment
- Providing PPE for our piercers
- Using sterilized, single-use equipment for piercing

DIGITAL STYLING APPOINTMENTS
Chat with a Stylist
Video chat with a stylist for help with sizing, styling and to see all of your picks up close.
BOOK NOW
Piercing Studio
Come hang out, get pierced + create the perfect stud combo.
Learn more
Events
Stay Tuned 👀
Piercing Party
Come hang out, get pierced + create the perfect stud combo. Keep in mind it’s first come, first served, so there may be a few people ahead. Try to drop by early and put your name on the waitlist.
WHEN
January 25th: 11am - 6pm
January 26th: 11am - 6pm
COUNT ME IN
In Person Styling Appointments
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Or, book a Digital Styling Appointment.
PERSONAL STYLING
Get help with sizing, styling and answers to any product questions. Walk-in appointments are also available at any of our permanent showrooms.
30 Minutes
1-3 guests
BOOK NOW
ENGAGEMENT
Find the perfect ring for that one big moment—or when you feel like treating yourself to something special. Try on our engagement rings and wedding bands in all metals, colors and sizes.
45 Minutes
1-3 guests
BOOK NOW
BRIDAL PARTY
Bring the “I do” crew together for a little bonding. We promise you’ll find something shiny for everyone. Plus, enjoy a surprise gift with purchase.
45 Minutes
5-7 guests
BOOK NOW
BIRTHDAYS
You never need a reason to treat yourself, but we’re giving you one anyway. Try on your top picks, champagne in hand. You can have your cake and eat it too (you didn’t think we’d forget cake, did you?).
45 Minutes
5-7 guests
BOOK NOW
Still have questions? Our Live agents are here to help
Monday - Friday 9am-5pm EST