Question 1

Do you offer gift cards?

Accepted Answer

Absolutely! We offer physical and digital gift cards. Click 
here
 and choose either physical (which will be shipped in hard copy) or digital (which will be emailed directly to the recipient) and select your preferred value. Both digital and physical gift cards are non-refundable.  Mejuri gift cards are only valid if purchased on mejuri.com or in our retail locations. Mejuri cannot honor or re-issue gift card credit that is purchased from third party sources.  Keep in mind that discount codes cannot be applied for either physical and digital gift cards. Mejuri reserves the right to cancel the order at any time should any of these policies are overridden. Fine Print 
here
.

Question 2

How do I redeem my gift card?

Accepted Answer

Please note that Mejuri gift cards can only be used in the currency it was purchased in.  Physical Gift Card Simply enter the code shown on the back of the card by clicking “Apply a gift card” during step 3 of checkout.  Digital Gift Card Enter the code by clicking “Apply a gift card” during step 3 of checkout.The value of your gift card will be automatically deducted from the order. Should a balance be owed, you can use a credit card or PayPal. You can check your balance in your Mejuri profile. If you haven’t created one yet, go ahead and create one now. Sign in and select “Gift Card” in your profile then enter the card number. Your remaining balance will be shown there. For reference, here are the gift card terms and conditions.

Question 3

Do you offer discreet packaging?

Accepted Answer

Discreet packaging is not offered at this time so please make sure to only ship to a location you are comfortable with receiving the parcel.

Question 4

Can I have my order gift-wrapped with a gift receipt?

Accepted Answer

During checkout, you have the choice of selecting between 
Standard Mejuri Packaging
 or, 
Reduced Packaging
.  Standard Mejuri Packaging Standard Mejuri Packaging includes a black pouch, white box, reusable dust bag, and all items will be packaged together unless “This is a gift order” is selected. Our gift notes are printed with your special message. It will be printed exactly how it is entered, so make sure there are no errors and no emojis are used!  Reduced Packaging This is a greener option that does not include our white box. All items will be packed together including when “This is a gift order” is selected. Some products excluded. We want to make unboxing special for everyone, even when it's a gift for yourself! That said, we will combine items into one box if it is not indicated that it is a gift. Kindly note that we are not able to accommodate shipments of additional packaging alone at this time, as there will be increased shipping fees associated.

Question 5

Do you offer discreet packaging?

Accepted Answer

Discreet packaging is not offered at this time so please make sure to only ship to a location you are comfortable with receiving the parcel.

Question 6

Can I have my order gift-wrapped with a gift receipt?

Accepted Answer

During checkout, you have the choice of selecting between 
Standard Mejuri Packaging
 or, 
Reduced Packaging
.  Standard Mejuri Packaging Standard Mejuri Packaging includes a black pouch, white box, reusable dust bag, and all items will be packaged together unless “This is a gift order” is selected. Our gift notes are printed with your special message. It will be printed exactly how it is entered, so make sure there are no errors and no emojis are used!  Reduced Packaging This is a greener option that does not include our white box. All items will be packed together including when “This is a gift order” is selected. Some products excluded. We want to make unboxing special for everyone, even when it's a gift for yourself! That said, we will combine items into one box if it is not indicated that it is a gift. Kindly note that we are not able to accommodate shipments of additional packaging alone at this time, as there will be increased shipping fees associated.

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