Accessibility Statement

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Mejuri+ Membership Terms and Conditions

1. Overview. Thank you for joining the Mejuri+ Membership program (“Program”)! These Mejuri+ Membership terms and conditions (“Membership Terms'') are made subject to and form part of the broader Mejuri Terms of Use and apply to your access to and participation in the Program. Nothing in these Membership Terms alters the Terms of Use or any other agreement you may have with Mejuri for other products and services. To the extent there are conflicts between these Membership Terms and the Mejuri Terms of Use or any terms of sale, these Membership Terms will control with respect to the Program. 

2. Membership & Eligibility. The Program is a membership program offered by Mejuri to eligible individuals who are 16 years or older and are legally resident in a jurisdiction in which Mejuri conducts business (“Members”). The Program offers Members access to a variety of perks and benefits, as determined and made available by Mejuri from time to time. Membership in the Program (“Membership”) is free and is limited to one account per individual. Eligible minors must have their legal guardian's consent to participate. Unless otherwise allowed by Mejuri, your Account (as defined below) and any associated perks are for individual use only and may not be assigned, transferred, or shared with family or friends. Employees of Mejuri are eligible to join the Program, but may not be eligible for certain perks or other benefits, as determined by Mejuri in its sole discretion.

BY APPLYING FOR MEMBERSHIP IN THE PROGRAM, YOU AGREE (OR, IF YOU ARE A MINOR, YOUR PARENT OR LEGAL GUARDIAN HAS AGREED) TO BE BOUND BY THESE MEMBERSHIP TERMS. NO PURCHASE IS NECESSARY TO BECOME A PROGRAM MEMBER.

3. Enrollment. To become a Member, you must create a Mejuri account (“Account”). You can create your Account and join the Program on the Mejuri website, in-store, or on the Mejuri Mobile App by providing the requested information and agreeing to these Membership Terms. For existing account holders with Mejuri, all accounts have now been automatically upgraded and you will receive an email communication about your Mejuri+ Account.

When you sign up for your Account in-store, you will receive an email prompting you to add a password to your Account. You will need to complete this step in order to access your Account and the Program. 

To sign up for your account online at Mejuri.com, select the profile icon and then Log In/Create Account. Follow the prompts to enter your email and create your account. 

To sign-up for your Account on the Mejuri Mobile App, follow the prompts to enter your email and create your Account. Use of your Mejuri Account on the Mejuri App also requires acceptance and compliance with the Mejuri Terms of Use and is limited to residents of the United States and Canada.

4. Required Information. When signing up for your Account, you will be asked to provide your first and last name, phone number, and email address. You are not required to provide your date of birth, but only Members who provide a valid birthday are eligible to participate in perks associated with date of birth. A current, valid email address is required for you to be able to participate in and receive perks in connection with the Program. To notify Mejuri of a change of email address, or to make any substantive changes to your Account information, please contact our Customer Happiness team.

5. Opting-Out. You may opt out of communications about your Mejuri+ Membership by unsubscribing to email communications, SMS communications, or turning off push notifications for your Mejuri app. You may opt out of the Mejuri+ Program at any time by deleting your Account. To delete your Account, please submit a deletion request via our Privacy Portal. If you delete your Account or if your participation in the Program is otherwise terminated, you will not be able to use your Account or access the perks of the Program, including in relation to previous purchases, and all Membership perks will become null and void.

6. Membership Perks. Members enrolled in the Program may be eligible for certain benefits or perks from time to time, as determined by Mejuri in its sole discretion. You understand and agree that any promotional offers are limited time offers while supplies last. Such promotional offers may change at any time, and are subject to such additional terms and conditions as Mejuri may specify from time to time. Mejuri reserves the right to modify, suspend, or terminate any perks, benefits and/or promotions at any time for any reason without prior notice. Certain perks may be available only in certain channels (i.e. in-store, on the Mejuri website, or via the Mejuri app), as specified by Mejuri. Mejuri may, at its discretion, modify these perks to make them available through additional channels, but it is under no obligation to do so and may choose not to expand the perk beyond the initial availability.

Membership perks may include promotions such as:

  • Gift with Purchase. Gift with Purchase promotions may be offered to Members by Mejuri from time to time. Exclusions, minimum purchase amount and inventory or geographic restrictions may apply. Members located in Germany are not currently eligible for Gift with Purchase. Gifts are non-transferable, have no cash value and cannot be exchanged.

  • Exclusive Products. Exclusive products may be made available by Mejuri to Members from time to time. Exclusive products may include limited-edition items, early releases, unique colors, or other products designated by Mejuri. Exclusions, additional eligibility requirements, and inventory or geographic restrictions may apply. Availability and selection may vary by retail location and channel. Certain products may be exclusive for a limited time, and Mejuri may in its sole discretion impose limits on the number of units of exclusive products per Member.

  • Early Access to Product Drops and/or Sales. Early access may be offered to Members by Mejuri for select sales and for select new products. Discounts (including employee discounts) and other promotions cannot be used on the purchase of products that are already on sale. Exclusions and geographic restrictions may apply. Selection and availability may vary. 

  • Free Shipping. Each Monday, Members can receive complimentary shipping on products purchased during the timeframes set out below, with no minimum purchase value required, when they complete their purchase using their Mejuri+ Account. Orders eligible for free shipping will be processed and shipped according to Mejuri’s regular shipping policies and procedures. Estimated delivery time may vary. Exclusions and geographic restrictions may apply. Members located in Germany are not currently eligible for Free Shipping. 

To be eligible for Free Shipping, orders must be placed during the following times: 

  • United States or Canada:  12AM EST Monday to 3AM EST Tuesday 

  • Australia: 12AM AEST Monday to 3AM AEST Tuesday 

  • UK:  12AM GMT to 11:59PM GMT on Monday 

  • Rest of the World: 12AM EST Monday to 3AM EST Tuesday 

  • Birthday Perks. Members who  have provided a valid birthday for their Account may be eligible for select birthday perks such as styling sessions or discounts on select products. Birthday Perks must be redeemed during the Member’s birthday month, are non-transferable, non-exchangeable and have no cash value. Mejuri reserves the right to change or discontinue any perks at any time in its sole discretion. Styling sessions are subject to availability and must be scheduled in advance. Any birthday perk discounts can only be applied to regular-priced items and may not be combined with other promotions or discounts, or used with gift cards, and cannot be applied to piercing service fees. Certain blackout dates (e.g. Black Friday and Boxing Day promotional periods) may apply. If you are eligible for a birthday perk, and have opted in to receive marketing communications, you will receive an email from Mejuri with the details of your perk and any requirements and/or restrictions.  Exclusions, minimum purchase amount and inventory or geographic restrictions may apply. Members located in Germany are not currently eligible for birthday perks. 

  • Brand Experiences and Community Events. From time to time, Members may be eligible for exclusive Mejuri brand experiences, such as exclusive offers or select event access. Eligibility may vary (including any restrictions, such as age, required by local laws and regulations). Exclusions and geographic restrictions may apply. If a Member receives an invitation to a brand or community experience, the invitation is non-transferable and Members must RSVP according to the instructions provided in the invitation. Registration on a third party platform may be required (including agreeing to the terms of use for such platform). Invitations cannot be transferred or sold, and have no cash value. 

  • Personal Styling Recommendations. From time to time, Mejuri may provide Members with personalized product recommendations, styling tips, and other fashion-related content. To receive any marketing communications, a Member must have opted-in to receive marketing communications from Mejuri, using a valid email address. Members may opt-out by  using the "unsubscribe" link provided in the email or by contacting our Customer Happiness team. Frequency and content of the Newsletter are subject to change at Mejuri’s discretion.

7. Program Changes.

a. Reside Outside of Quebec. Mejuri may restrict, suspend, or modify the Program, at its sole discretion. Any material changes to these Membership Terms will be posted online at https://mejuri.com/company/membership and may also be emailed directly to Mejuri+ Members and/or made available at the participating Mejuri Stores. Material changes include changes to the Program benefits. 

b. Reside in Quebec. In the event these Membership Terms, or any aspect of the Program is restricted, modified, suspended or changed, Mejuri will provide you advance notice of at least thirty (30) days before the amendment comes into effect. Such notice will be provided by posting the amended Membership Terms online at https://mejuri.com/company/membership , and by sending you written notice to the email address associated with your Account. Upon receipt of such notice, you may rescind or cancel your participation in the Program by sending Mejuri notice no later than thirty (30) days after the amendment comes into force, at the address or email address indicated in the notice.

c. If you do not exercise your right to rescind or cancel your participation in the Program by sending Mejuri notice no later than thirty (30) days after the amendment comes into force, your continued participation in the Program at any time after such thirty (30) day delay has expired, will constitute your consent to be bound by the amendment.

8. Termination Of The Program. We reserve the right to terminate the Program and will provide thirty (30) days prior written notice to be provided at participating stores, on our website at https://mejuri.com/ or through other communications to Members, including email. Your participation in the Program is voluntary, and you may withdraw at any time.

9. Arbitration, Class Action Waivers, No Jury Trial

a. Binding Arbitration. You agree that the sole and exclusive forum and remedy for any and all disputes and claims that cannot be resolved informally and that relate in any way to or arise out of the Program, shall be final and binding arbitration, except to the extent that you have in any manner infringed upon or violated or threatened to infringe upon or violate any intellectual property right of Mejuri, its affiliates or any third party, or any privacy or publicity rights, in which case you acknowledge that arbitration is not an adequate remedy at law and that injunctive or other appropriate relief may be sought by Mejuri, its affiliates or applicable third parties.

b. No Class Actions. You agree that you will bring any claim against us in your individual capacity and not as part of a class arbitration, class proceeding or representative action.

c. No Jury Trial. If for any reason a claim or proceeding in a court is permitted, you waive any right to a jury trial.

10. Governing Law. These Membership Terms and all related matters are governed solely by the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict of laws principles. Any dispute between you and Mejuri arising out of or relating to these Membership Terms shall be resolved before the courts in Toronto, Ontario. If you are resident of Quebec, these Membership Terms and all related matters are governed by the laws of the Province of Quebec and the applicable federal laws of Canada, without regard to conflict of laws principles, and all disputes shall be resolved before the courts in Montreal, Quebec.

11. Privacy and Personalization. Certain Member data, including preferences, previous purchase history, and browsing behavior, may be used to provide Members with personalized product recommendations in marketing communications. Mejuri respects the privacy of your personal information and does not share individual subscriber data with third parties without consent. Please review our Privacy Policy for how we collect, use, disclose and manage your personal information. 

12.California Notice of Financial Incentive. Under California law, loyalty programs may be considered a financial incentive. To the extent the Program is deemed a financial incentive, you may withdraw your consent at any time by canceling your Account. For more information about our privacy practices, please view our California Privacy Notice.

13. General. Our failure to exercise any of our rights, powers or remedies in these Membership Terms or at law, or any delay in doing so, does not constitute a waiver of those rights, powers or remedies. The single or partial exercise of a right, power or remedy does not prevent its subsequent exercise or the exercise of any right, power or remedy. Each of the provisions contained in these Membership Terms is distinct and severable and a declaration on validity or unenforceability of any such provisions or part thereof by a court of competent jurisdiction, will not affect the validity or enforceability of any such other provisions of these Membership Terms.

14. How To Contact Us. If you have any questions about the Program, please go online at https://mejuri.com/support/contact-us, or by contacting our Customer Happiness Team at contact@mejuri.com.

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