• Shipping timelines indicated below, are approximate. This does not include weekends, holidays or any unforeseeable delays with the courier (weather, volume, traffic, etc).

• Your order may be split if the estimated dispatch dates are more than 7 days apart (Canada and US only).

• The shipping fee is charged based on the subtotal before taxes and discounts, and is non-refundable.

• Deliveries outside of the US, Canada, Australia, United Kingdom and Germany may be subject to additional custom duties and service fees. Please note that Mejuri does not have any control over them and cannot advise as to what the cost will be. For more information, please contact your local customs office. Mejuri is not able to reimburse you for duties and taxes paid upon delivery.
  
  Shipping timelines indicated below do not include processing times for your order. For the most accurate delivery date estimates, please refer to the shipping timeline at checkout. 
  
  M+ Members receive free shipping every Monday when you make a purchase through the app.

Have an account?

Login and head over to your Mejuri account and select "My Orders" to review your order status. Once your order is packed and ready to ship, you’ll receive a tracking number via email so you can keep an eye on its activity while it makes its way to you.

Don't have an account?

You can still create an account now using the same email address used to place the order and it will then appear under "My Orders".

Our team works hard to get your order dispatched as quickly as possible, and so we’re unable to guarantee any cancellation requests or changes to your order. Please reach out to our Customer Experience Team and we will do our best to support you.

For monogrammed and engraved pieces, once the order is placed, we are not able to cancel or update the order.

If your order is not processed by the estimated shipping date, our Customer Happiness team will contact you with an update within 24-48 hours (keep an eye on your inbox!). Keeping you informed is a top priority for us, and we appreciate your patience. As always, feel free to reach out to us via Live Chat, email (contact@mejuri.com), or SMS (+1 (855) 496-1110) should you have any questions.

*Please note, these dates are an estimate and may fluctuate depending on production timelines. Should a delay in your order being dispatched occur, we will be sure to connect with you to share order updates

We ship to the following countries. Kindly note that we do not ship to PO boxes, parcel lockers, APO, FPO addresses, or freight forwarding companies.

To ship to Bulgaria, Czechia, Denmark, Hungary, Poland, Romania and Sweden, please visit here.