Positivity Necklace

Will the pieces tarnish or turn my fingers green?

Our jewelry is made to keep your fingers their original shade. All our pieces are made in 925 sterling silver or pure 14k gold and will not tarnish with wear.

I have sensitive ears, can I wear your pieces?

Yes, we promise your ears will not suffer, as each Mejuri piece is made with precious metals.

Am i guaranteed to get an item if it’s on reserve or pre-order?

Yes, we aim to please. If you purchase an item on reserve or pre-order, you are guaranteed to receive your item once the outlined processing time (found on product page) has passed.

how do i take care of my jewels?

all our jewelry is made from precious metals, so they will not tarnish or stain. because our jewelry is made to be worn everyday, for silver and vermeil, to ensure you keep it as good as new, we recommend not exposing them to harsh chemicals, avoid humidity and keep them in its pouch when not wearing them. to clean your jewelry, gently use a dry soft cloth. and for fresh water pearls, make sure they are the last thing you put on before going out and the first thing you take off when you come back.

What is my ring size in your sizes?

In order to ensure that you purchase your most accurate ring size, please refer to the Mejuri sizing chart, found here: Ring Sizes We are sure they will fit as perfectly as Cinderella’s slipper.

Can I return a purchase if I do not like it?

Yes - we’re happy if you’re happy! We offer 30 day free returns on all purchases. Just make sure the tags are still on the items, and we will take care of the rest!

Are your diamonds conflict-free?

Yes! We only use high quality diamonds of no less than SI - 2 clarity. They are sourced from ethical suppliers who follow the Kimberley process. This means we only use conflict-free and socially responsible diamonds.

Is your jewelry gift wrapped?

Every order from mejuri is beautifully gift wrapped whether you’re purchasing for yourself or for a loved one. If you wish to personalize your special gift by individually wrapping each piece in a Mejuri box and pouch, or include a note, please send an email to contact@mejuri.com. We're happy to accommodate your request at no extra cost.

HOW MANY DAYS CAN I KEEP THEM?

You may keep and enjoy your items 7 days from the time you receive your package.

HOW MANY ITEMS CAN I TRY ON?

You can try on 3 items. Just make sure to keep the tags on the products you’re returning.

HOW DO I RETURN MY PACKAGE?

To return your items, use the enclosed pre-paid DHL labels and envelope.

DO I KEEP THE BOX?

If you’re keeping an item or more keep the box. If you’re returning all three items, kindly return the box.